Order Availability & Shipping:
All orders depend on product availability. If an item is out of stock when you place your order, we’ll notify you and refund the amount using your original payment method. In some cases, your order may be split into multiple shipments. This can happen due to stock delays, returns, exchanges, or if items need different storage conditions. If changes are made to your order after checkout, like stock issues or returns, it may result in multiple charges on your statement.
Delivery Information:
You’ll receive an estimated delivery time once your order is placed, starting from the shipping date. Please note, delivery times are estimates and depend on product availability. If the item is unavailable in-store, we will coordinate delivery from our warehouse.
Delivery Time Information:
Once your order is placed, we’ll provide an estimated delivery time, which starts from the shipping date, not the order date. Delivery times are just estimates and depend on order approval and product availability. We aim to deliver within 5 – 7 days In some cases, delivery may be delayed due to reaching our daily order limit or the specific items you’ve ordered. Occasionally, items may be delivered in separate shipments.
Delivery Request
You can provide specific delivery requests on the payment page of our website.
Delivery Issue Information:
Due to challenges in remote areas, our Delivery Zone may experience delays. If you face any delivery issues, please contact our Customer Care at +91 78680 11222 or email : sales@greendoor.co.in We’ll arrange delivery within 24 hours once your complaint is registered.
Delivery Charges
Note: Standard shipping charges apply to South, North, and West regions. Separate charges apply to the East region based on location. Delivery charges may vary depending on the area.
Damaged Deliveries
If the packaging is damaged upon delivery, please contact our customer service immediately and send a picture of the damaged product within 24 hours of delivery
To Raise a Complaint:
If you have any issues with your order, please call or WhatsApp us at +91 78680 11222